Terms and Conditions

  1. The entry and stay in the O2 Arena (the “Arena”) for the 2013 Turkish Airlines Euroleague Final Four London (the “Event”) is subject to the compliance with all applicable regulations (hereinafter the “Regulations”) of the Arena, Ansco Arena Limited (the “Host”) and Euroleague Properties S.A. (“EP”). By the purchase of the ticket (the “Ticket”), as well as by showing it at the entrance, the holder of the Ticket (the “Holder”) agrees to the Regulations of the Arena , the Host and EP. Holders must keep the Ticket with them for the entire period in the Arena and submit it at the request of the Host or EP for checking.
  2. Holders will enter the Arena at their own risk.
  3. Holders agree to sit in their assigned seats, behave in a civic way and comply with the instructions of the Event staff, thus avoiding situations that may jeopardise the well-being of the spectators, participants and Event staff and/or hinder the smooth running of the Event.
  4. Re-admission and pass-outs are not permitted once you have entered the Arena (this does not include leaving the Arena bowl where the Event is taking place in order to purchase refreshments or use the washroom facilities within the Arena, which are permitted).
  5. The Arena, the Host and EP reserve the right to refuse entry or escort from the Arena every person who does not comply with the Regulations or instructions of the Arena, the Host and/or EP and/or the conditions specified on the Ticket, who is or seems to be under the influence of alcohol, narcotics, psychotropic or stimulant drugs or similar substances, or whose behaviour is disorderly in the opinion of the Arena, the Host and/or EP. In these cases, no refunds will be provided to the Holder. When purchasing alcohol if you appear to be under 25 you will be asked for proof of age.
  6. In case of injury of any person, the Holder must notify the Host. The Arena, the Host and EP are not liable for any damages to the property and well-being of the Holders, if caused by negligence of the Holder or by the irresponsible behaviour of the other people present.
  7. The Holder is subject to a security check of their person and belongings, according to law, with the aim of ensuring the security of all spectators. For this purpose and for their comfort, the Holder is kindly requested to arrive at the Arena two hours before the beginning of the Event. Holders arriving after this time will be led into the Arena during a suitable break only and will be seated according to the instructions of the Host, which will not guarantee seating before the commencement of the Event.
  8. It is not permitted to bring into the Arena any alcoholic drinks, food, bottles, cans and any other type of containers; narcotics, psychotropic or stimulant drugs or similar substances; political and advertising materials; glass and toxic substances; bags larger than the size provided for by the Regulations; any type of weapons or objects that may be used as such (lighters, umbrellas, sticks, pressurised containers, flagpoles, etc); flares, fireworks, explosives or, in general, inflammable, smoky or corrosive products. Likewise, it is not permitted to bring any animals, except for guide dogs. It is forbidden to bring laser pointers and loudspeakers, as well as flags and banners larger than 1.5m X 2m. It is also prohibited to use banners, symbols, emblems or texts that directly or indirectly incite violence or that include discriminatory messages. Only the consumption of food and drinks purchased in the Arena is permitted. The Arena, the Host and EP reserve the right to forbid the entry of coins and/or keys. Smoking inside The O2, including inside of the Arena is prohibited. No refunds will be provided to Holders who are refused entry or ejected from the Arena on account of the above.
  9. Standard handycams, HD and digital cameras up to 10 megapixels are allowed into the arena. Audiovisual equipment with resolution greater than 10 megapixels will not be allowed into the arena. Taking photographs for purposes other than personal use is forbidden. Likewise, recording, reproducing and/or transmitting the Event (either before the Event, during its course, breaks or half-time, or after the Event), totally or partially, in any manner whatsoever, including but not limited to the transmission through the internet and mobile telephones, is forbidden.
  10. Holders agree to the use, free of charge, of their voice and/or image for any total or partial video and photographic recording, reproduction or transmission of the Event, for commercial and advertising purposes, and in connection with the Arena, the Host, EP, the Event and their sponsors. The voice and/or image of the Holder, who may be filmed on a video for documentary purposes, may appear in this format without notification.
  11. Holders must keep their Tickets away from light, any source of heat and PVC. Admission is subject to submitting the complete Ticket (with its separable part included) for the specified day, hour, Event, venue and seat. After leaving the Arena, Holders will renounce all of their rights. Resale or attempted resale or purchase of a Ticket other than via our authorised ticket agents are grounds for seizure or cancellation without refund or compensation. You must retain this Ticket with you at all times during the Event. The Host and EP do not guarantee the authenticity of a Ticket if it has not been purchased at an official point of sale. The forgery of Tickets, as well as their sale and/or transfer without the written consent of the Host and EP, will invalidate them. Mended and torn Tickets will also be invalid. Holders of these types of Tickets will not be allowed to enter the Arena or will be escorted out. The Tickets will be seized, without refund of their price to the Holder. The Host and EP will not assume any responsibility in case of loss or theft of the Ticket. The Holder may not use the Ticket in connection with advertising of any products or services for any commercial or other purposes (e.g. competitions, betting and lottery) without the written consent of EP.
  12. In case of cancellation of the Event, the Holder will file a claim for the refund of the Ticket price according to the instructions of the Host and/or EP. Service fees will not be reimbursed. Compensation for special costs (e.g. hotel and travel expenses) will not be provided. The Host and EP reserve the right to change the Event program (e.g. date and/or time) without any compensation to the Holder.
  13. The Host and EP reserve the right to alter the seating for security reasons, without Tickets being exchanged or money refunded.
  14. Children under 15 must be accompanied by an adult aged 18 or over. Children younger than 18 months old can enter the arena for free, provided that they are accompanied by an adult. These children will not have a seat assigned, but will have to sit with the adult. In order to demonstrate the age of the child, the ID of the child will have to be shown at the entrance.
  15. Customers are requested to address any specific access requirements in advance of their visit by contacting access@theo2.co.uk or by calling on +44 (0) 208 463 3359.
  16. The O2 is located at North Greenwich tube station and can also be accessed via bus and river. Please see www.tfl.gov.uk and www.thamesclippers.com for transport information. You must leave the venue quietly in consideration for our neighbours.