2019 TURKISH AIRLINES EUROLEAGUE FINAL
FOUR TERMS AND CONDITIONS
The 2019 Turkish Airlines EuroLeague
Final Four (the “Event”) will take place in Vitoria-Gasteiz, Spain at the Fernando
Buesa Arena (the “Arena”). On Friday, 17 May, the first Semifinal game will
start at 18:00 (local time) and the second Semifinal game will take place
afterwards. On Sunday, 19 May, the Third Place Game will start at 17:00 (local
time) and the Championship Game will take place afterwards. This schedule is
subject to change.
The teams will qualify for the 2019 Turkish
Airlines EuroLeague Final Four in the following manner:
- The 16 Turkish Airlines EuroLeague teams will
play the Regular Season from 11 October 2018 to 5 April 2019.
- The eight qualified teams from the Turkish
Airlines EuroLeague Regular Season will play the Turkish Airlines EuroLeague
Quarterfinal Playoffs from 16 April to 30 April 2019.
- The four winners of the Turkish Airlines EuroLeague
Quarterfinal Playoffs will qualify for the 2018 Turkish Airlines EuroLeague
Final Four to be played on 17 and 19 May 2019.
The 2019 Turkish Airlines EuroLeague
Final Four Vitoria-Gasteiz is being organised and promoted by Euroleague Ventures
S.A. (hereinafter “Promoter” or “EV”). The Promoter has entitled StubHub to
process Event ticket purchases and invoices on behalf of the Promoter.
All online ticket purchases are
final, regardless of which four teams qualify to play the 2019 Turkish Airlines
EuroLeague Final Four. There will be no refunds or exchanges (except in the case
of cancellation of the Event).
For any questions, please contact the
Customer Care Centre at [email protected]
You are kindly requested to send all
queries in English or Spanish.
General Terms and
Conditions of Sale
- Each ticket (hereinafter “Ticket”) entitles a
ticket holder (the “Holder”) to attend all of the 2019 Turkish Airlines
EuroLeague Final Four games (hereinafter the “Event”).
- Ticket prices include local taxes.
- Service charges: sales are subject to a service
commission on the price of each Ticket. This commission will not in any
case exceed 2.5% on the face value.
- Accessible Seats: The organisation has
reserved a number of Tickets for people with disabilities. To request
them, please send an email to [email protected] (limited
number of seats available on a first come, first served basis) with a
valid disability certificate.
- Hospitality packages (Courtside Seats and any
other Premium Seats): For more information please send an email to [email protected]
- Other important information:
- The games will take place on 17 May and 19 May
2019. The Semifinals will be played on Friday, 17 May, while the Third
Place Game and the Championship Game will be played on Sunday, 19 May.
- Customers will be able to select their
preferred available seat(s) within the chosen category.
- Every customer can order a maximum of 6 (six)
- Tickets can only be purchased by an active
credit or debit card with the CVC number.
- Purchased tickets will be emailed to the customers
no later than 7 May 2019 at the email address they have provided during
the registration process on the StubHub website.
- Entry is only permitted with a valid Ticket, each
of which will grant access to only one person.
- Resale of the Ticket is only permitted
through the official partner StubHub at www.stubhub.es
- EV reserves the right to alter the seating
for security reasons or if any technical issue affects the validity of
the Tickets issued, without granting the customer any right to having Tickets
being exchanged or money refunded.
- Children under
36 months may enter the Arena without a Ticket provided that they are
accompanied by an adult, but must sit on their parent’s or guardian's
lap. Children born earlier than 20 May 2016 will not be allowed to enter the
Arena without a Ticket. In order to demonstrate the age of the child, ID
proof will have to be shown at the entrance.
- Children under the age of 16 years may enter
the Arena accompanied by an adult or guardian. The guardian or adult
(parent) has to be older than 18 years.
- Tickets purchased at any vendor or platform
that is not displayed on www.f4tickets.com will not be considered as
valid, and therefore will not grant access to the Event.
- The Holder agrees on the Spectator Code of
· Access is permitted
with a printed Ticket ([email protected]) or with an e-Ticket (mobile ticket).
· In the case of a printed
Ticket ([email protected]), each Ticket shall be printed on a white DIN A4 paper sheet.
· When printing, the
Ticket should not be resized (otherwise the barcode will not be readable).
· The barcode shall
be displayed in a high-quality print.
· No fold shall be made over the
barcode and the paper sheet shall not come into contact with liquids.
· It is highly
recommended to use a laser printer or high quality ink printer. StubHub and EV
are not responsible for quality of the print, which may not enable access to
the arena. For reference only, a resolution under 300dpi or Matrix printer is
unlikely to be sufficient to access the Event.
· The Holder shall have their Ticket
ready to show at the venue entrance and shall keep it with them during the
· The Holder shall have a valid ID
or Passport with them at the entrance of the arena, as it might be requested to
be shown, to match it with their purchase.
· Each Ticket (and the included
barcode) will authorise only one entrance. Re-entry will not be authorized.
· The barcode is unique to each Ticket.
· Ticket copies,
misuses or abuses will be prosecuted in accordance to Spanish Law.
The Holder agrees on the terms and
conditions published on https://global.stubhubtickets.com/stubhub_euroleague/.
All personal information submitted to StubHub through the Ticket purchases will be included in databases property of StubHub and EV. Such data will be
processed by StubHub (Ticketbis S.L., with registered address Calle Uribitarte
nº6, 48001 Bilbao, Vizcaya, Spain) and EV (Euroleague Ventures SA, a company
incorporated in Luxembourg, with registered address 60, Grand-Rue, L-1660,
Luxembourg) as independent data controllers, in accordance with national and
international data protection laws including those derived from European
General Data Protection Regulation 2016/679.
The purpose of the data collection is to process
the Ticket purchases, and upon the purchaser’s express acceptance when
submitting its data, to accept that StubHub and EV (by itself or through
Euroleague Properties S.A., Euroleague
Entertainment and Services S.L.U. and/or WME|IMG,
LLC with registered address at 731 Lexington Avenue, New York, NY 10022) may manage its data for the purposes of separately
or jointly promoting their products and services, such as newsletters,
commercial information and/or promotions and/or events in relation to the
competitions organised by EV and to receive commercial communications from the
competitions sponsors and collaborators. The processing of the personal data
provided is necessary for the adequate performance of the contractual
relationship entered into with the Holder. Such need and StubHub's and EV's
legitimate interest are the lawful bases on which the described processing
operations are based.
personal data of the Holder will be processed for as long as necessary for the
described purposes. In addition, the personal data of the Holder may be further
stored in order to comply with applicable laws or regulations.
Holder can exercise its rights to access, correct, cancel, data portability to
information provided and/or cancel their consent to receive information,
newsletters, commercial information and/or promotions by directly contacting EV
at [email protected]) and StubHub at ; clearly indicating their name, surname, ID number, email address
and telephone number. The Holder is also entitled to lodge complaints with the
relevant data protection supervisory authority.
The Data will be treated
confidentially. To these effects, technical, organisational and security
measures have been implemented to prevent the alteration, loss or unauthorised
treatment or access to these Data. We kindly invite you to take a look to EV’s Privacy
To know more about StubHub privacy practices, please consult the StubHub
User Privacy Notice
SPECTATOR CODE OF
A ticket (“Ticket”) is subject to revocation upon violation of
the following rules. The Ticket holder, and any minor accompanying them (individually
and collectively, the “Holder”), agrees to all the terms and conditions
established herein and must respect all Spanish laws and regulations concerning
The Holder must act in accordance with the rules and
restrictions displayed on the back side of the Ticket in the following manner:
entry and stay in the Fernando Buesa Arena (the “Arena”) for the 2019 Turkish
Airlines EuroLeague Final Four is subject to the compliance with all applicable
regulations (hereinafter the “Regulations”) of the Arena and Euroleague Ventures
S.A. (“EV”). By the purchase of the Ticket, as well as by showing it at the
entrance, the Holder agrees to the Regulations of the Arena and EV. Holders
must keep the Ticket with them for the entire period in the Arena and submit it
at the request of the Event security staff for checking.
will enter the Arena at their own risk.
agree to sit in their assigned seats, behave in a civic way and comply with the
instructions of the Event staff, thus avoiding situations that may jeopardise
the well-being of the spectators, participants and Event staff and/or hinder
the smooth running of the Event.
to the Arena is not permitted the same day of the Event with the same Ticket. After
leaving the Arena, Holders will renounce all of their rights linked to the
EV reserves the right to refuse
entry or escort from the Arena every person who does not comply with the Regulations
of the Arena and/or EV and/or the conditions specified on the Ticket, who is or
seems to be under the influence of alcohol, narcotics, psychotropic or
stimulant drugs or similar substances, or whose behaviour is disorderly in the
opinion of EV. In these cases, no refunds will be provided to the Holder.
of injury of any person, the Holder must notify the Event staff immediately. EV
is not liable for any damages to the property and well-being of the Holders, if
caused by negligence of the Holder or by the irresponsible behaviour of the
other people present.
Holder is subject to a security check of their person and belongings, and may also be required to show their identity card or passport
at the arena entrance or at any time, according to law, with the aim of ensuring the security of all spectators.
For this purpose and for their comfort, the Holder is kindly requested to
arrive at the Arena two hours before the beginning of the Event. Holders
arriving after this time may be led into the Arena seating area during a
suitable break only and will be seated according to the instructions of the
Event staff, which will not guarantee seating before the commencement of the
not permitted to bring into the Arena any alcoholic drinks, food, bottles, cans
and any other type of containers (excluding medication contained in bottles up
to 100 ml); narcotics, psychotropic or stimulant drugs or similar substances; political and
advertising materials; glass and toxic substances; bags larger than 25 litre
capacity; any type of weapons or
objects that may be used as such (lighters, sticks, pressurised containers,
flagpoles, etc.); flares, fireworks, explosives or, in general, inflammable,
smoky or corrosive products. Likewise, it is not permitted to bring any
animals, except for guide dogs. It is forbidden to bring any object that may
disturb the job of the people involved in a game, such as laser pointers,
whistles and loudspeakers. It is forbidden to bring flags and banners larger
than 1m x 2m. Banners and flags may not be hung in the Arena unless express
authorization in the spaces that EV may designate. It is also prohibited to use
banners, symbols, emblems or texts that directly or indirectly incite violence
or that include discriminatory messages. Only the consumption of food and
drinks purchased in the Arena is permitted. EV reserves the right to forbid the
entry of coins and umbrellas. Items that resemble any of the above prohibited
items may likewise not be allowed. Smoking inside the Arena is prohibited. No
refunds will be provided to Holders who are refused entry or ejected from the
Arena on account of the above.
The Holder agrees not to
transmit, distribute, or sell (or help in transmitting, distributing, or
selling) any description, account, picture, video, audio or any other form of
reproduction of the event or any related activities (in whole or in part) for which
this Ticket is issued (hereinafter the “Event”). The Holder voluntarily assumes
all risk and danger of personal injury (including death) and all hazards
arising from, or related in any way to, the Event, whether occurring prior to,
during or after the Event, however caused and whether by negligence or
otherwise. Small personal photo cameras and phones are allowed into the Arena.
DSLR or SLR cameras with lens up to 55mm are also allowed. DSLR or SLR with
lens over 55mm, digital HD video cameras, standard or mini-tripods and selfie
sticks are not permitted into the Arena, so Holders are kindly requested not to
bring them along. Taking photographs for purposes other than personal use is
forbidden. Likewise, recording, reproducing and/or transmitting the Event
(either before the Event, during its course, breaks or half-time, or after the
Event), totally or partially, in any manner whatsoever, including but not
limited to the transmission through the internet and mobile telephones, is forbidden.
agree to the use, free of charge, of their voice and/or image for any total or
partial video and photographic recording, reproduction or transmission of the
Event, for commercial and advertising purposes, and in connection with EV, the
Event and their sponsors. The voice and/or image of the Holder, who may be
filmed on a video for documentary purposes, may appear in this format without
or attempted resale or purchase of a Ticket by other than the ticket agents
authorised by EV are grounds for seizure or cancellation without refund or
compensation. The Holder must retain their Ticket with them at all times during
the Event. EV does not guarantee
the authenticity of a Ticket if it has not been purchased at an official point
of sale. EV will not assume any responsibility in case of loss or theft of the
Ticket. Mended and/or torn Tickets will also be invalid. Holders of these types
of Tickets will not be allowed to enter the Arena or will be escorted out. The
Tickets will be seized without refund of their price to the Holder. The Holder
may not use the Ticket in connection with advertising of any products or
services for any commercial or other purposes (e.g. competitions, betting and
lottery) without the express written consent of EV.
of cancellation of the Event, the Holder will file a claim for the refund of
the Ticket price according to the instructions of EV. Service fees will not be
reimbursed. Compensation for special costs (e.g. hotel and travel expenses)
will not be provided. EV reserves the right to change the Event programme (e.g.
date and/or time) without any compensation to the Holder.
reserves the right to alter the seating for security reasons, without granting the Customer any right to having Tickets being exchanged or money refunded.
under the age of 16 must be accompanied by an adult aged 18 or over. Children
younger than 36 months can enter the Arena for free, provided that they are
accompanied by an adult. These children will not have a seat assigned, but will
have to sit with the adult accompanying them. In order to demonstrate the age
of the child, their ID will have to be shown at the entrance.
are requested to address any specific access requests in advance of their visit
to the contacts specified in the purchase order sent via email.